Clarity in Every Mile
About Us
Welcome to Our Glass Service Company
At Countywide Glass, we pride ourselves on offering comprehensive glass repair and replacement services that meet your every need. Whether you require assistance with your vehicle, home, or business, our team of experienced professionals is here to help. Our services extend from vehicle glass repair, including windshield replacement and chip repairs, to home installations such as tabletops, mirrors, and even woodstove or fireplace glass.
Mobile Service & Insurance Claims
Understanding the importance of flexibility, we offer mobile service options, weather and conditions permitting. However, please note that certain weather conditions like rain or cold temperatures may impact our ability to provide mobile services without proper shelter, such as a garage.
We are also here to streamline the insurance claim process for glass repairs and replacements. Accepting all insurance companies, we offer assistance with filing claims directly through us or by having you name us as your preferred shop with your insurance provider. For those wondering about their coverage, we recommend checking the comprehensive section of your insurance policy or contacting your local agent.
Pricing, Appointments, and Operations
Our goal is to provide the best possible price for those without glass coverage, ensuring quality service that doesn’t break the bank. With a process designed for convenience, windshield replacements take approximately an hour to an hour and fifteen minutes, and we strive to accommodate your schedule with minimal notice needed for appointments.
For minor damages, such as chips up to the size of a quarter, we offer repair services, although we must clarify that scratches on windshields cannot be buffed out without risking distortion to the glass.
Estimates and Contact Information
We provide free estimates for any service, from vehicle glass to home installations. For vehicles, a quick call with your vehicle's details is all it takes to receive a quote. For home glass needs, we will either need the dimensions for items like mirrors and tabletops or will offer a home visit for an accurate estimate.
Visit Us
Our shop operates Monday through Friday, embodying a commitment to excellence and customer satisfaction. We invite you to reach out for any glass service needs, ensuring quality, efficiency, and reliability at the heart of what we do.
Question and Answer
Q. Do you do Mobile Service?
A. We can do mobile service weather permitting, we can’t do mobile when it’s raining unless you have a garage. In the winter it’s hard to do mobile service without a garage because it’s too cold for the glue to set and for the installer to be outside.
Q. Do you accept insurance?
A. Yes we accept all insurance company work.
Q. What are the steps to filing an insurance claim?
A. There are a couple of ways to file a claim.
1. You can call us and give us all the information and set up an appointment. From there we can either set up the claim for you depending on your insurance company, or we can set up the claim when you come in for your appointment with you. You can also call directly from that point.
2. You can call your insurance company direct and name us as your shop of choice with our company name and telephone number. They will take your information and then either call us with you on the line or just fax us the information.
Q. How do I know if I have full glass coverage?
A. On your insurance policy under the comprehensive section it will list glass and if you have full coverage it will say full glass or glass/$0 deductible. You can also call your local agent.
Q. What if I don’t have glass coverage on my insurance.
A. We will give you the best price possible to replace the glass in your vehicle.
Q. How long does it take to replace a windshield?
A. It takes approximately an hour to an hour and fifteen minutes.
Q. How much notice do you need for an appointment?
A. We only need a day or so sometimes we can get you in the same day.
Q. What if I just have a chip can you fix that?
A. We can repair a chip up to the size of a quarter.
Q. Can you buff out scratches on my windshield?
A. There is no way to get scratches off from your windshield. If we try to buff them out it just makes the glass distorted.
Q. What types of glass do you do?
A. We can replace any glass on your vehicle, we can also do door repairs on your vehicle. We also do tabletops, mirrors, screens, woodstove or fireplace glass and all of your house glass, whether you have an older house or a newer house.
Q. Do you do free estimates on glass replacement or repairs on my vehicle, house or other glass needs.
A. Yes we do FREE estimates. If you call in for mirror, tabletops etc. we will need the size to give you an estimate. For house glass our installer will come to your house to give you a free estimate. For vehicle glass give us a call and we can give you a quote over the phone will need the year, make and model of your vehicle.
Q. What are your hours of operation and where are you located?
A. Monday thru Friday from 8:00 a.m. – 5:00 p.m. and Saturdays by appointment only. We are located on Route 15 in East Avon.